FAQs - phpAuction.net - enuuk: web based auction software

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FAQs

Pre-purchase questions

  • Can enuuk platform be customized in my own way?

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    Yes, it has been designed to be customized in your own way. If your plan is to customize the behavior of the software acquire the non-obfuscated version. If you are satisfied with the standard behavior and just want to change the look & feel, you may acquire later a different template or add your own. Please visit our templates section and take a look within our tailor made graphical designs.

  • Is my server compatible with enuuk Auction platform?

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    Check our server requirements at Use our phpAuction test compatibility script available at server requirements.


    If you are not sure about your server we invite you to check our Hosting service.

  • How does phpAuction provide support?

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    We provide specialized and professional tech support through the Help Desk available at each clients account page. The response time is 24 hours from Monday to Friday.


    Please note that Support is provided for our standards packages. Customizations and tailor made changes should be requested at questions@phpauction.net

  • Can I run enuuk Auction platform on Windows?

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    Yes, you can, but it's not recommended and we do not deliver support Windows operating system and are informed about problems caused with multilingual sites. enuuk Acution platform has been successfully tested under different Unix/Linux environments. If you want to use enuuk Auction platform under Windows use Apache Web Server and consider that we will not be able to support the installation.

  • Can I edit the look and feel in the obfuscated version? Which are the obfuscated files?

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    Yes you can edit it. In the standard obfuscated version the core PHP files are obfuscated except for those necessary to customize the look and feel or the contents of the site and text.

  • In the non-obfuscated version are all the files non-obfuscated?

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    Yes, you are able to modify all the files.

  • How complicated will be the translation to another language?

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    Translating enuuk Auction platform to another language is simple. Now you can easily add a new language to the web just using a nice application like poEdit. No more need to explore all files looking for sentences in English to translate; all translations reside in a single file.

  • Can I modify the design layout of enuuk Auction platform?

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    Yes you can and it's very simple. With css / HTML skills you can edit the templates or create your own.


    Additionally, there are fresh, cool, and original template designs to skin your site. You can take a look at the Templates section

  • Can I use the same enuuk Auction platform license for different installations but under the same domain? IE: www.yourdomain.com/ and yourdomain.com/auction2/

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    Yes but we will only provide support for the registered URL.

  • How do I know if I need the obfuscated or non-obfuscated version?

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    This will depend on your needs. There are the differences between them:
    • In the Standard obfuscated version the core files are encrypted and the scripts cannot be modified. The files related to the look and feel and the text are non-encrypted and they can be modified. If you are only interested in modify the design and texts this package will be the right option.
    • The Non-obfuscated version none file is obfuscated. If you are interested in edit the scripts and functionality of the package this will be the right option.

  • Does enuuk Auction platform support right to left languages?

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    Yes it does with the multilingual feature. To translate them use the same process described in other FAQs and the User Manual.

  • Can I modify the text on the site such as the Copyright note?

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    Yes, enuuk Auctiom platform is 100% re-brandable. You can modify the Copyright note, logo and everything following the License Terms.

  • Which is phpAuction refund policy?

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    We offer a 30 day money-back guarantee period. Please check our Refund policy section for more info.

  • Which is the Support policy?

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    Price includes one time license fee and one year of support services & updates. Support services & updates available after with annual plans.


    We provide support for our STANDARD packages only. Support requests concerning modifications to an auction are not considered support problems.


    Support is provided exclusively by the on-line Help Desk. 

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